Aardvark G. Bandersnatch, CPE, RCA, IBM, LSMFT
March 28th 04, 06:21 PM
> wrote in message
...
> When You Hear The Heavy Accent & The Poor Phone Connection... HANG UP!!
> -
> I think you must know what I'm talking about. Together, a heavy foreign
accent,
> coupled with a lousy phone connection can only mean one thing... An
outsourced
> operation, in a place like India, China, The Philippines, etc.; where some
> greedy American corporation is saving a few pieces of Silver and
displacing
> American workers in the process.
> -
> The best thing you can do is hang up... look for the companies' on-shore
counterpart
> and complain! Tell them you're sick and tired of sub-standard services by
people
> who speak English so poorly that you can hardly communicate... are most
often
> poorly trained... have little accountability for the advice they give
you... often can't be
> heard clearly because of a poor satellite phone connection... conveniently
block
> their caller-ID... give themselves phony names like 'Tina' or 'Jimmy' (to
deceive you
> into thinking they're local) and most often provide no avenue to escalate
an issue
> to someone who can really help.
> -
> Corporations will only end this practice if they see they're losing their
customer
> base as a consequence. Let's start doing our part by starting a
grass-roots
> movement...
> -
> When You Hear The Heavy Accent & The Poor Phone Connection... HANG UP!
I agree! I get so tired to talking with people from California.
...
> When You Hear The Heavy Accent & The Poor Phone Connection... HANG UP!!
> -
> I think you must know what I'm talking about. Together, a heavy foreign
accent,
> coupled with a lousy phone connection can only mean one thing... An
outsourced
> operation, in a place like India, China, The Philippines, etc.; where some
> greedy American corporation is saving a few pieces of Silver and
displacing
> American workers in the process.
> -
> The best thing you can do is hang up... look for the companies' on-shore
counterpart
> and complain! Tell them you're sick and tired of sub-standard services by
people
> who speak English so poorly that you can hardly communicate... are most
often
> poorly trained... have little accountability for the advice they give
you... often can't be
> heard clearly because of a poor satellite phone connection... conveniently
block
> their caller-ID... give themselves phony names like 'Tina' or 'Jimmy' (to
deceive you
> into thinking they're local) and most often provide no avenue to escalate
an issue
> to someone who can really help.
> -
> Corporations will only end this practice if they see they're losing their
customer
> base as a consequence. Let's start doing our part by starting a
grass-roots
> movement...
> -
> When You Hear The Heavy Accent & The Poor Phone Connection... HANG UP!
I agree! I get so tired to talking with people from California.