Is there a problem at Naviter

[Mike Ziaskas]

I purchased an upgrade to CU 4 a week ago and have not received a
registration Key. They have also not responded yo my inquiries on the
subject which nis so uncharacteristic of these people. Has anyone else
had a communication with them. Thanks __Mike

[Paul Remde]

Hi Mike,

I'm pretty sure that Andrej is off on a soaring vacation. He has been
responding to my e-mails every week or 2, but not nearly as quickly as
usual. I imagine he is a bit behind on responding to e-mails. Please be
patient. I'm sure he'll get back to you soon. It wouldn't hurt to re-sent
e-mails every week or 2 in case past e-mails are so far down his inbox that
he won't get to them for a while.

Best Regards,

Paul Remde
Cumulus Soaring, Inc.

"Mike Ziaskas" > wrote in message
...
>I purchased an upgrade to CU 4 a week ago and have not received a
> registration Key. They have also not responded yo my inquiries on the
> subject which nis so uncharacteristic of these people. Has anyone else
> had a communication with them. Thanks __Mike

[Sig_ZA]

On Jul 31, 3:31*am, "Paul Remde" > wrote:
> Hi Mike,
>
> I'm pretty sure that Andrej is off on a soaring vacation. *He has been
> responding to my e-mails every week or 2, but not nearly as quickly as
> usual. *I imagine he is a bit behind on responding to e-mails. *Please be
> patient. *I'm sure he'll get back to you soon. *It wouldn't hurt to re-sent
> e-mails every week or 2 in case past e-mails are so far down his inbox that
> he won't get to them for a while.
>
> Best Regards,
>
> Paul Remde
> Cumulus Soaring, Inc.
>
> "Mike Ziaskas" > wrote in message
>
> ...
>
>
>
> >I purchased an upgrade to CU 4 a week ago and have not received a
> > registration Key. *They have also not responded yo my inquiries on the
> > subject which nis so uncharacteristic of these people. Has anyone else
> > had a communication with them. Thanks *__Mike- Hide quoted text -
>
> - Show quoted text -

I find these long mysterious disapearances of the SeeYou crew annoying
and also unprofessional.

The unanswered questions on their forum are building up. As so, I'm
sure, are the emails, of which two are mine.

I moved over to SeeYou from a SoarPilot (which was free). The main
reason for the move was for gliding software on modern hardware. I
bought an Oudie,

However, SP's support is a 1000 times better than SY's, and SP cost
nothing and SY costs a lot.
SP also has some serious good features that the SY developers refuse
to implement.

:(

[Paul Remde]

Hi,

I have been very impressed with the support and products form Naviter.

Paul Remde
Cumulus Soaring, Inc.

"Sig_ZA" > wrote in message
...
On Jul 31, 3:31 am, "Paul Remde" > wrote:
> Hi Mike,
>
> I'm pretty sure that Andrej is off on a soaring vacation. He has been
> responding to my e-mails every week or 2, but not nearly as quickly as
> usual. I imagine he is a bit behind on responding to e-mails. Please be
> patient. I'm sure he'll get back to you soon. It wouldn't hurt to re-sent
> e-mails every week or 2 in case past e-mails are so far down his inbox
> that
> he won't get to them for a while.
>
> Best Regards,
>
> Paul Remde
> Cumulus Soaring, Inc.
>
> "Mike Ziaskas" > wrote in message
>
> ...
>
>
>
> >I purchased an upgrade to CU 4 a week ago and have not received a
> > registration Key. They have also not responded yo my inquiries on the
> > subject which nis so uncharacteristic of these people. Has anyone else
> > had a communication with them. Thanks __Mike- Hide quoted text -
>
> - Show quoted text -

I find these long mysterious disapearances of the SeeYou crew annoying
and also unprofessional.

The unanswered questions on their forum are building up. As so, I'm
sure, are the emails, of which two are mine.

I moved over to SeeYou from a SoarPilot (which was free). The main
reason for the move was for gliding software on modern hardware. I
bought an Oudie,

However, SP's support is a 1000 times better than SY's, and SP cost
nothing and SY costs a lot.
SP also has some serious good features that the SY developers refuse
to implement.

:(

[Tony[_5_]]

two emails in the last 2.5 weeks and no response on my issue of
upgrading to version 4. oh well i didn't really need to be able to use
that expensive software that i paid for. i hope Andrej enjoys his
soaring holiday. sigh.

[Grider Pirate[_2_]]

On Aug 11, 6:54*am, Tony > wrote:
> two emails in the last 2.5 weeks and no response on my issue of
> upgrading to version 4. oh well i didn't really need to be able to use
> that expensive software that i paid for. i hope Andrej enjoys his
> soaring holiday. sigh.

Back when I got my first PDA, I emailed Navitar with some questions
about See You Moblile. By the time I got an answer, I had installed
and had been using XCSoar for a week, and found it did everything I
needed. They also have a forum, and I've never had a question un-
answered for more than 24 hours. It's also free, and I'm a cheap SOB.

Uncle Fuzzy

[lanebush]

On Aug 11, 10:02*am, Grider Pirate > wrote:
> On Aug 11, 6:54*am, Tony > wrote:
>
> > two emails in the last 2.5 weeks and no response on my issue of
> > upgrading to version 4. oh well i didn't really need to be able to use
> > that expensive software that i paid for. i hope Andrej enjoys his
> > soaring holiday. sigh.
>
> Back when I got my first PDA, I emailed Navitar with some questions
> about See You Moblile. *By the time I got an answer, I had installed
> and had been using XCSoar for a week, and found it did everything I
> needed. They also have a forum, and I've never had a question un-
> answered for more than 24 hours. It's also free, and I'm a cheap SOB.
>
> Uncle Fuzzy

SoarPilot is free and has the best product support I have ever
experienced. Plus it is fun to assemble an awsome GPS nav computer
out of a bunch of free junk! I like the Oudie but there is always a
couple of guys at every pilot meeting scratching their heads and
trying to get the Oudie going. I have never seen a SoarPilot user
staring blankly at the PDA screen.

Lane

[Eric Greenwell[_4_]]

On 8/11/2011 6:54 AM, Tony wrote:
> two emails in the last 2.5 weeks and no response on my issue of
> upgrading to version 4. oh well i didn't really need to be able to use
> that expensive software that i paid for. i hope Andrej enjoys his
> soaring holiday. sigh.

I don't know why Andrej isn't responding to your messages, as he's
always been very responsive during the 6 years I've been using SeeYou
Mobile. Have you tried contacting one of the USA representatives? From
the Naviter site:

Name Position Phone Fax
Roy McMaster SeeYou USA 607-734-4308 607-734-4309
Terry Honikman SeeYou USA West 805 967 9757 805 967 0608

--
Eric Greenwell - Washington State, USA (change ".netto" to ".us" to
email me)

[Paul Remde]

Hi Tony,

Please send your question to me and I'll forward it to Andrej.

I'm sure he has reasons why he has been somewhat slow to respond lately.
Overall his support has been excellent.

Paul Remde
Cumulus Soaring, Inc.

"Tony" > wrote in message
...
> two emails in the last 2.5 weeks and no response on my issue of
> upgrading to version 4. oh well i didn't really need to be able to use
> that expensive software that i paid for. i hope Andrej enjoys his
> soaring holiday. sigh.

[Sig_ZA]

On Aug 11, 6:55*pm, lanebush > wrote:
> On Aug 11, 10:02*am, Grider Pirate > wrote:
>
>
> SoarPilot is free and has the best product support I have ever
> experienced. *Plus it is fun to assemble an awsome GPS nav computer
> out of a bunch of free junk! *I like the Oudie but there is always a
> couple of guys at every pilot meeting scratching their heads and
> trying to get the Oudie going. *I have never seen a SoarPilot user
> staring blankly at the PDA screen.
>
> Lane

I couldn't agree more.
With all my years behind a PC and software used, I have never
encountered support anything close to that of SP.

For example: I had a problem. He customised SP, JUST FOR ME, and
posted an updated beta within a few days.

Most questions get answered within hours, not days. And this is done
for free.

It's just sad that such a great piece of software is slowly dying as
Palm OS is dead and ancient.

[Eric Greenwell[_4_]]

On 8/11/2011 9:55 AM, lanebush wrote:
> On Aug 11, 10:02 am, Grider > wrote:
I like the Oudie but there is always a
> couple of guys at every pilot meeting scratching their heads and
> trying to get the Oudie going. I have never seen a SoarPilot user
> staring blankly at the PDA screen.

Could it be the pilots willing and able to use SoarPilot might be more
computer literate than those of us that choose SeeYou Mobile?

--
Eric Greenwell - Washington State, USA (change ".netto" to ".us" to
email me)

[Free Flight 107[_2_]]

Guys,

It's August, Europe is on vacation! They always take August off, all
of them,
except the Brits, this year they're having Riots! What's with that?
They don't usually get so upset about anything!