PowerFlarm Support in the US???

[[email protected]]

If a PowerFlarm Core does not appear to be transmitting correctly (antennas have been checked, etc.) where can one send the unit and get support in the US? Does it need to go back to Germany? Has anyone ever sent their PowerFlarm Core in to have it checked out...

Thanks

[Renny[_2_]]

On Monday, February 24, 2014 5:32:28 PM UTC-7, wrote:
> If a PowerFlarm Core does not appear to be transmitting correctly (antennas have been checked, etc.) where can one send the unit and get support in the US? Does it need to go back to Germany? Has anyone ever sent their PowerFlarm Core in to have it checked out...
>
>
>
> Thanks

Rex Mayes at Williams Soaring in CA has been providing support in the US, but I would first talk to the vendor who sold it to you for help and guidance...
Thx-Renny

[[email protected]]

On Monday, February 24, 2014 7:34:58 PM UTC-6, Renny wrote:
> On Monday, February 24, 2014 5:32:28 PM UTC-7, wrote:
>
> > If a PowerFlarm Core does not appear to be transmitting correctly (antennas have been checked, etc.) where can one send the unit and get support in the US? Does it need to go back to Germany? Has anyone ever sent their PowerFlarm Core in to have it checked out...
>
> >
>
> >
>
> >
>
> > Thanks
>
>
>
> Rex Mayes at Williams Soaring in CA has been providing support in the US, but I would first talk to the vendor who sold it to you for help and guidance...
>
> Thx-Renny



Word I got was that Williams tech guy is out of action for a couple months for some reason and with that being the case they can't provide any support.. Any other options??

[[email protected]]

On Monday, February 24, 2014 4:32:28 PM UTC-8, wrote:
> If a PowerFlarm Core does not appear to be transmitting correctly (antennas have been checked, etc.) where can one send the unit and get support in the US? Does it need to go back to Germany? Has anyone ever sent their PowerFlarm Core in to have it checked out...
>
>
>
> Thanks

[[email protected]]

Our Technician, Bill Farnsworth is back in the shop after a serious illness..
His absence has caused a bit of a backlog and delayed turnaround but he will be caught up shortly. Please contact me at Williams Soaring 530 473 5600 or rexatwilliamssoaring.com if you are having issues with your PowerFlarm. We are working with Powerflarm to be able to provide better repair service..
Rex Mayes