Jean-Paul Roy
July 11th 03, 11:53 PM
Poly Fiber covering system is by FAR a better alternative to Randolph. So
why not cancell the whole thing and be served properly.
Just a tought
J.P.
"Melvyn Hiscock" > a écrit dans le message news:
...
> So I understand but they have been at it for months. My paint was
> orered from them in December (from the UK supplier in October!) and
> has just shipped. What makes it worse is their attitude which is
> terrible. Over here in the UK we get used to hearing that US Customer
> service is better than ours but it ain't in this case!
>
> What is annoying is that they are the only supplier of Butyrate. Even
> if another can be found the STC on Ceconite states that randolph
> products should be used. They have us by the painful bits and clearly
> don't care.
>
> If I were to do it again I would use two-pack even though it is
> shinier.
>
> Melvyn Hiscock
>
>
> john price > wrote in message
>...
> > Melvyn...
> >
> > Yeah... One of my buddies has been having the same problem...
> > As I understand it, they moved the plant up to Mass and the
> > whole operation has to be re-certified by the FAA...
> >
> > John Price
> > CFII/AGI/IGI
> > http://home.att.net/~jm.price
> >
> >
> > Melvyn Hiscock wrote:
> > >
> > > I have been having terrible problems getting things from Randolph. I
> > > have heard they have been bought and part of the company has been sold
> > > off but can anyone confirm this? They are certainly less than ideal to
> > > deal with. My butyrate has been on order since just after the Wrights
> > > landed and apparently is now on the way, but for a company whose
> > > website boats about their customer service they suck big time.
> > >
> > > Anyone else been getting problems?
> > >
> > > Melvyn Hiscock
> > > Rearwin Cloudster 803
why not cancell the whole thing and be served properly.
Just a tought
J.P.
"Melvyn Hiscock" > a écrit dans le message news:
...
> So I understand but they have been at it for months. My paint was
> orered from them in December (from the UK supplier in October!) and
> has just shipped. What makes it worse is their attitude which is
> terrible. Over here in the UK we get used to hearing that US Customer
> service is better than ours but it ain't in this case!
>
> What is annoying is that they are the only supplier of Butyrate. Even
> if another can be found the STC on Ceconite states that randolph
> products should be used. They have us by the painful bits and clearly
> don't care.
>
> If I were to do it again I would use two-pack even though it is
> shinier.
>
> Melvyn Hiscock
>
>
> john price > wrote in message
>...
> > Melvyn...
> >
> > Yeah... One of my buddies has been having the same problem...
> > As I understand it, they moved the plant up to Mass and the
> > whole operation has to be re-certified by the FAA...
> >
> > John Price
> > CFII/AGI/IGI
> > http://home.att.net/~jm.price
> >
> >
> > Melvyn Hiscock wrote:
> > >
> > > I have been having terrible problems getting things from Randolph. I
> > > have heard they have been bought and part of the company has been sold
> > > off but can anyone confirm this? They are certainly less than ideal to
> > > deal with. My butyrate has been on order since just after the Wrights
> > > landed and apparently is now on the way, but for a company whose
> > > website boats about their customer service they suck big time.
> > >
> > > Anyone else been getting problems?
> > >
> > > Melvyn Hiscock
> > > Rearwin Cloudster 803