CN1 Locking up

[[email protected]]

I noticed in a recent post by 2NO that his ClearNav 1 had "locked up" a few times.
I have had a number of episodes where the display is running perfectly but will not
respond to any inputs from the hand-held controller (cannot change scale, wind, ballast, turn point,
or any of the other "ribbon" variables). Sometimes this clears up with a re-boot; sometimes
not.

Unit recently went back to Gary Kammerer for service, but he was unable to ascertain the
cause (no loose connections/cable faults). Any one else have this occur, or have any solutions?

Bill

[Tango Eight]

On Sunday, November 15, 2015 at 3:31:31 AM UTC-5, wrote:
> I noticed in a recent post by 2NO that his ClearNav 1 had "locked up" a few times.
> I have had a number of episodes where the display is running perfectly but will not
> respond to any inputs from the hand-held controller (cannot change scale, wind, ballast, turn point,
> or any of the other "ribbon" variables). Sometimes this clears up with a re-boot; sometimes
> not.
>
> Unit recently went back to Gary Kammerer for service, but he was unable to ascertain the
> cause (no loose connections/cable faults). Any one else have this occur, or have any solutions?
>
> Bill

Bill: please call Gary at your convenience. We'll take care of you.

-Evan Ludeman for CNi

[[email protected]]

On Sunday, November 15, 2015 at 3:31:31 AM UTC-5, wrote:
> I noticed in a recent post by 2NO that his ClearNav 1 had "locked up" a few times.
> I have had a number of episodes where the display is running perfectly but will not
> respond to any inputs from the hand-held controller (cannot change scale, wind, ballast, turn point,
> or any of the other "ribbon" variables). Sometimes this clears up with a re-boot; sometimes
> not.
>
> Unit recently went back to Gary Kammerer for service, but he was unable to ascertain the
> cause (no loose connections/cable faults). Any one else have this occur, or have any solutions?
>
> Bill

Gary and Evan: Have re-installed ClearNav 1 and it seems to be working perfectly. I will let you know if it manifests the "locking up" problem.
Thank you for your attention to this matter-- I appreciate the customer service.
Bill