Naviter fails to provide registration key after SeeYou Mobile upgrade

[Daniel Jamin]

I wanted to upgrade my SeeYou Mobile and was told by Naviter that the
new licencing system included both wSeeYou and SeeYou Mobile.
I received a lot of information about wSeeYou and other software I
don't need but I was not supplied with a registration key for my
upgraded SeeYou Mobile software. As a result my upgrade is unsuable.
None of my emails to Nabviter to alert them about the fact was
answered.
Has anyone else had the same problem as me with their upgrades?

[Per Carlin]

On Monday, September 26, 2016 at 2:30:06 PM UTC+2, Daniel Jamin wrote:
> I wanted to upgrade my SeeYou Mobile and was told by Naviter that the
> new licencing system included both wSeeYou and SeeYou Mobile.
> I received a lot of information about wSeeYou and other software I
> don't need but I was not supplied with a registration key for my
> upgraded SeeYou Mobile software. As a result my upgrade is unsuable.
> None of my emails to Nabviter to alert them about the fact was
> answered.
> Has anyone else had the same problem as me with their upgrades?

Have you logged into you SeeYou Cloud account? There will the licence for both SeeYou and Mobile be.
https://cloud.soaringspot.com/login