nano troubles

[[email protected]]

My Nano suddenly started acting up. The computer won't recognize it and keeps giving a mass storage device malfunction message. We've tried different cables and computers with the same results. You can take the chip out and download the flights fine, the computer just won't recognize the Nano. Anyone have any experience with this ? So far Im not getting much back from LX..
thanks
Skip

[Dan Daly[_2_]]

On Wednesday, September 28, 2016 at 6:10:05 PM UTC-4, wrote:
> My Nano suddenly started acting up. The computer won't recognize it and keeps giving a mass storage device malfunction message. We've tried different cables and computers with the same results. You can take the chip out and download the flights fine, the computer just won't recognize the Nano. Anyone have any experience with this ? So far Im not getting much back from LX..
> thanks
> Skip

Are you running the latest Nano firmware (version 2.30)?
Have you upgraded it lately?
Have you tried downloading it with NanoConfig?

[John Godfrey (QT)[_2_]]

On Wednesday, September 28, 2016 at 7:05:06 PM UTC-4, Dan Daly wrote:
> On Wednesday, September 28, 2016 at 6:10:05 PM UTC-4, wrote:
> > My Nano suddenly started acting up. The computer won't recognize it and keeps giving a mass storage device malfunction message. We've tried different cables and computers with the same results. You can take the chip out and download the flights fine, the computer just won't recognize the Nano.. Anyone have any experience with this ? So far Im not getting much back from LX..
> > thanks
> > Skip
>
> Are you running the latest Nano firmware (version 2.30)?
> Have you upgraded it lately?
> Have you tried downloading it with NanoConfig?

We saw this behavior with a couple Nanos at R4S recently. Suspect it is some kind of Windows 10 issue but this is just speculation thus far.
QT

[Richard[_9_]]

On Wednesday, September 28, 2016 at 3:10:05 PM UTC-7, wrote:
> My Nano suddenly started acting up. The computer won't recognize it and keeps giving a mass storage device malfunction message. We've tried different cables and computers with the same results. You can take the chip out and download the flights fine, the computer just won't recognize the Nano. Anyone have any experience with this ? So far Im not getting much back from LX..
> thanks
> Skip

First of all don't ever take the micro SD card out of the NANO, Never. And if you have taken it out make sure it is inserted and seated correctly if not you will get an error. It is not designed to be removed.

Make sure the Nano is off when you plug it into the USB port, if it is not off it will give you a malfunction error.

On the side opposite the switch is a hole push a paper clip into the hole to reset the NANO.

If none of this works it has to go back to LXNAV.

Richard
www.craggyaero.com

[kiwiindenver]

On Thursday, September 29, 2016 at 11:10:05 AM UTC+13, wrote:
> My Nano suddenly started acting up. The computer won't recognize it and keeps giving a mass storage device malfunction message. We've tried different cables and computers with the same results. You can take the chip out and download the flights fine, the computer just won't recognize the Nano. Anyone have any experience with this ? So far Im not getting much back from LX..
> thanks
> Skip

I know you said you tried different cables... My Nano is picky about the cable it likes. I now have a higher quality thicker USB cable I always use with the Nano. When I had unreliable PC connections it was always with a typical thin USB cable.

[[email protected]]

My Nano was acting up at the R4S. I followed Richards instructions by getting a paperclip and resetting it. Problems went bye bye.

[[email protected]]

On Wednesday, September 28, 2016 at 6:10:05 PM UTC-4, wrote:
> My Nano suddenly started acting up. The computer won't recognize it and keeps giving a mass storage device malfunction message. We've tried different cables and computers with the same results. You can take the chip out and download the flights fine, the computer just won't recognize the Nano. Anyone have any experience with this ? So far Im not getting much back from LX..
> thanks
> Skip

does it need to be off or on when you reset it with the paperclip?

[Richard[_9_]]

On Thursday, September 29, 2016 at 9:47:58 AM UTC-7, wrote:
> On Wednesday, September 28, 2016 at 6:10:05 PM UTC-4, wrote:
> > My Nano suddenly started acting up. The computer won't recognize it and keeps giving a mass storage device malfunction message. We've tried different cables and computers with the same results. You can take the chip out and download the flights fine, the computer just won't recognize the Nano.. Anyone have any experience with this ? So far Im not getting much back from LX..
> > thanks
> > Skip
>
> does it need to be off or on when you reset it with the paperclip?

try both on and off

Richard
www.craggyaero.com