Michael Baldwin, Bruce
December 20th 06, 11:49 AM
Mr_K wrote:
> I was upgraded to an 8MB connection from Demon Internet.... THEY did it, I
> DID NOT ASK for it.. but it was all being done with no extra charge, so it
> all sounded great.
>
> For the last couple of years, I have been on a 2MB connection, and using the
> Internet for all my downloads, music, movies etc etc etc.... and have had no
> issues at all... until DEMON UPGRADED the SPEED.....
>
> Dear sir... ** SNIP ** we reckon 50-60GB a month is an acceptable amount of
> data to download, but we have noticed that for this 30 day period since your
> broadband was changed you have taken 176GB of data down. ** SNIP * We are
> cutting your speed from 8:00am - 10:00pm to 128kbs for the next 30 days
> until we see an improvement in data transfer!
>
> I'm like... WIT!!!!!!!!!!!!!!!! and sure enough I have had my speed
> dropped!!!
>
> Now... their terms and conditions have been changed to say this but I'm
> thinking this way.....
>
> Until THEY upgraded my speed, I have been using the connection the same way,
> 7 days a week, 7:30am - 11:00pm with no problems at all. THEY upgrade me at
> THEIR CHOICE, then I get penalised because I am taking more down faster!!!!!
> They say 1% of users abuse the service... so in my mind they are saying that
> it only takes 1% to crippled their bandwidth???? Yeah right!
>
> Give the people high speed but then tell them they can't use it for what
> they want....
>
> Demon Offer NO BANDWIDTH MONITORING SOFTWARE or WEB SITE so people CAN
> CHECK.
> They drop speed without a single email, saying please cease and desist, they
> send a letter telling you are stuffed for 1 month.
>
> Bottom line is, Demon... I am taking my business elsewhere because the way
> you have handled this whole matter is nothing more than a complete disgrace.
They are a pack of ****s - just like that fat ****, Neil.
Just look at the state of this crappy newsgroup of theirs.
> I was upgraded to an 8MB connection from Demon Internet.... THEY did it, I
> DID NOT ASK for it.. but it was all being done with no extra charge, so it
> all sounded great.
>
> For the last couple of years, I have been on a 2MB connection, and using the
> Internet for all my downloads, music, movies etc etc etc.... and have had no
> issues at all... until DEMON UPGRADED the SPEED.....
>
> Dear sir... ** SNIP ** we reckon 50-60GB a month is an acceptable amount of
> data to download, but we have noticed that for this 30 day period since your
> broadband was changed you have taken 176GB of data down. ** SNIP * We are
> cutting your speed from 8:00am - 10:00pm to 128kbs for the next 30 days
> until we see an improvement in data transfer!
>
> I'm like... WIT!!!!!!!!!!!!!!!! and sure enough I have had my speed
> dropped!!!
>
> Now... their terms and conditions have been changed to say this but I'm
> thinking this way.....
>
> Until THEY upgraded my speed, I have been using the connection the same way,
> 7 days a week, 7:30am - 11:00pm with no problems at all. THEY upgrade me at
> THEIR CHOICE, then I get penalised because I am taking more down faster!!!!!
> They say 1% of users abuse the service... so in my mind they are saying that
> it only takes 1% to crippled their bandwidth???? Yeah right!
>
> Give the people high speed but then tell them they can't use it for what
> they want....
>
> Demon Offer NO BANDWIDTH MONITORING SOFTWARE or WEB SITE so people CAN
> CHECK.
> They drop speed without a single email, saying please cease and desist, they
> send a letter telling you are stuffed for 1 month.
>
> Bottom line is, Demon... I am taking my business elsewhere because the way
> you have handled this whole matter is nothing more than a complete disgrace.
They are a pack of ****s - just like that fat ****, Neil.
Just look at the state of this crappy newsgroup of theirs.