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View Full Version : Aircraft Spruce came through for me


Rob Turk
June 21st 07, 08:32 PM
A few days back I asked about Aircraft Spruce and how they were unable to
help me recover paperwork for my instruments. It looks like they actively
monitor this list, as they contacted me off-list then next day and were able
to find the sales records. They went a step further and contacted the
manufacturers to retrieve those documents for me and they just informed me
that they have everything ready for me.

Despite my earlier doubts, Aircraft Spruce has really come through for me on
this one. Thanks folkes!

Rob

Montblack
June 22nd 07, 12:27 AM
("Rob Turk" wrote)
> Despite my earlier doubts, Aircraft Spruce has really come through for me
> on this one. Thanks folkes!


That's good to hear. Glad it worked out for you.


Paul-Mont

John Price
June 23rd 07, 01:20 AM
On Thu, 21 Jun 2007 21:32:43 +0200, Rob Turk wrote:

> A few days back I asked about Aircraft Spruce and how they were unable to
> help me recover paperwork for my instruments. It looks like they actively
> monitor this list, as they contacted me off-list then next day and were able
> to find the sales records. They went a step further and contacted the
> manufacturers to retrieve those documents for me and they just informed me
> that they have everything ready for me.
>
> Despite my earlier doubts, Aircraft Spruce has really come through for me on
> this one. Thanks folkes!
>
> Rob

Thanks for the follow up, thats a class act. A lot of people would have
just jeft it at that. It's nice to know when a company does something
right.
John

Al G[_2_]
June 26th 07, 05:01 PM
"John Price" > wrote in message
...
> On Thu, 21 Jun 2007 21:32:43 +0200, Rob Turk wrote:
>
>> A few days back I asked about Aircraft Spruce and how they were unable to
>> help me recover paperwork for my instruments. It looks like they actively
>> monitor this list, as they contacted me off-list then next day and were
>> able
>> to find the sales records. They went a step further and contacted the
>> manufacturers to retrieve those documents for me and they just informed
>> me
>> that they have everything ready for me.
>>
>> Despite my earlier doubts, Aircraft Spruce has really come through for me
>> on
>> this one. Thanks folkes!
>>
>> Rob
>
> Thanks for the follow up, thats a class act. A lot of people would have
> just jeft it at that. It's nice to know when a company does something
> right.
> John
>

Indeed. Bumps them up on the list of folks I would like to deal with.
(Read: good advertising)

Al G
EAA chapter 495 & 1444

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