HP Pocket PC Contact Needed

[Paul Remde]

Hi,

This may seem off-topic, but actually it is not. I have been doing a lot of
testing with my iPAQ 210 and several soaring GPS units and CF Card GPS units
(through a CF Card Serial Port) and I seem to have found a bug in the iPAQ
210's hardware or software. The GPS data is interrupted every second or 2.
Testing with the same CF Card Serial Port and the 2 CF Card GPS units on my
iPAQ hx4700 works perfectly.

I have a customer that is seeing the same problem. Receiving GPS data seems
to work OK (even though it is interrupted every second or 2) but
transferring a flight log fails.

I just spent an hour or 2 on the phone with HP support and they keep saying
it's a 3rd party hardware or software issue - even though the same hardware
works great on my hx4705. They asked me to send the unit in for warranty
repair. I'm going to do it in hopes that it will get the problem escalated
to the right people at HP. I doubt it will.

I seem to recall talking to a soaring pilot a few years ago that worked at
HP and seemed to be in the know about future Pocket PCs. I'm hoping to find
someone at HP that can forward my problem information to the right people at
HP. I have 2 NMEA data files that show the problem. One of the files was
done with my hx4705 and looks perfect. The other file was done with my iPAQ
210 and shows the data loss every second or 2.

So, if you work for HP, or know someone who works for HP, please forward
this not to them.

Thanks,

Paul Remde
Cumulus Soaring, Inc.

[bagmaker]

Hi Paul,

Suggest you first try the net

(for 4700- there will be a 210 site)
http://www.mobilitysite.com/forums/ipaq-hx47xx-series/

or

http://forum.brighthand.com/

and ask the real experts what is causing this
They are very helpful

bagger

[Paul Remde]

Hi,

Good news!

Installing the latest drivers from Socket Mobile seems to have fixed the
problem. I can now receive GPS data through the Socket Ruggedized Serial IO
CF Card without any data loss. It seems to work perfectly because I was
able to download a flight log from a 302 without any security issues.

I also tested with my Holux CF GPS and it works pretty well. There is data
dropped every few seconds. But SeeYou accepts the data just fine. I had the
same results with a Haicom CF GPS.

I still feel that the CF port is a little flaky in the 210 - due to the
results with the 2 CF GPS units.

Good Soaring,

Paul Remde
Cumulus Soaring, Inc.
http://www.cumulus-soaring.com

"Paul Remde" > wrote in message
news:RkZsk.315214$yE1.116990@attbi_s21...
> Hi,
>
> This may seem off-topic, but actually it is not. I have been doing a lot
> of testing with my iPAQ 210 and several soaring GPS units and CF Card GPS
> units (through a CF Card Serial Port) and I seem to have found a bug in
> the iPAQ 210's hardware or software. The GPS data is interrupted every
> second or 2. Testing with the same CF Card Serial Port and the 2 CF Card
> GPS units on my iPAQ hx4700 works perfectly.
>
> I have a customer that is seeing the same problem. Receiving GPS data
> seems to work OK (even though it is interrupted every second or 2) but
> transferring a flight log fails.
>
> I just spent an hour or 2 on the phone with HP support and they keep
> saying it's a 3rd party hardware or software issue - even though the same
> hardware works great on my hx4705. They asked me to send the unit in for
> warranty repair. I'm going to do it in hopes that it will get the problem
> escalated to the right people at HP. I doubt it will.
>
> I seem to recall talking to a soaring pilot a few years ago that worked at
> HP and seemed to be in the know about future Pocket PCs. I'm hoping to
> find someone at HP that can forward my problem information to the right
> people at HP. I have 2 NMEA data files that show the problem. One of the
> files was done with my hx4705 and looks perfect. The other file was done
> with my iPAQ 210 and shows the data loss every second or 2.
>
> So, if you work for HP, or know someone who works for HP, please forward
> this not to them.
>
> Thanks,
>
> Paul Remde
> Cumulus Soaring, Inc.
>

[Henryk Birecki]

Paul,

Glad you solved the CF serial port issue. The solution to GPS woes is
probably the same - get proper drivers from GPS manufacturers, not HP.

Cheers,
Henryk Birecki

"Paul Remde" > wrote:

>Hi,
>
>Good news!
>
>Installing the latest drivers from Socket Mobile seems to have fixed the
>problem. I can now receive GPS data through the Socket Ruggedized Serial IO
>CF Card without any data loss. It seems to work perfectly because I was
>able to download a flight log from a 302 without any security issues.
>
>I also tested with my Holux CF GPS and it works pretty well. There is data
>dropped every few seconds. But SeeYou accepts the data just fine. I had the
>same results with a Haicom CF GPS.
>
>I still feel that the CF port is a little flaky in the 210 - due to the
>results with the 2 CF GPS units.
>
>Good Soaring,
>
>Paul Remde
>Cumulus Soaring, Inc.
>http://www.cumulus-soaring.com
>
>"Paul Remde" > wrote in message
>news:RkZsk.315214$yE1.116990@attbi_s21...
>> Hi,
>>
>> This may seem off-topic, but actually it is not. I have been doing a lot
>> of testing with my iPAQ 210 and several soaring GPS units and CF Card GPS
>> units (through a CF Card Serial Port) and I seem to have found a bug in
>> the iPAQ 210's hardware or software. The GPS data is interrupted every
>> second or 2. Testing with the same CF Card Serial Port and the 2 CF Card
>> GPS units on my iPAQ hx4700 works perfectly.
>>
>> I have a customer that is seeing the same problem. Receiving GPS data
>> seems to work OK (even though it is interrupted every second or 2) but
>> transferring a flight log fails.
>>
>> I just spent an hour or 2 on the phone with HP support and they keep
>> saying it's a 3rd party hardware or software issue - even though the same
>> hardware works great on my hx4705. They asked me to send the unit in for
>> warranty repair. I'm going to do it in hopes that it will get the problem
>> escalated to the right people at HP. I doubt it will.
>>
>> I seem to recall talking to a soaring pilot a few years ago that worked at
>> HP and seemed to be in the know about future Pocket PCs. I'm hoping to
>> find someone at HP that can forward my problem information to the right
>> people at HP. I have 2 NMEA data files that show the problem. One of the
>> files was done with my hx4705 and looks perfect. The other file was done
>> with my iPAQ 210 and shows the data loss every second or 2.
>>
>> So, if you work for HP, or know someone who works for HP, please forward
>> this not to them.
>>
>> Thanks,
>>
>> Paul Remde
>> Cumulus Soaring, Inc.
>>
>