I can't speak for Evan, but if I were in ClearNav's shoes, I'd worry about all of the non-technical users who tremble and groan each time they have to update to a new release. Asking them to perform an operation they're more comfortable with may be a nice interim solution until a new point release is justified for other reasons. Even if a new release is on the way, this gives users a quick solution until they can get help to do the update.

I'm not a ClearNav user (though I like my CNv vario) but each year we see posts from PowerFLARM owners who encounter problems updating their software--or who don't know how because they only do it once a year. To a systems engineer, this is trivial. Correction: it should be trivial. The most dangerous words in IT are "it SHOULD work" (followed closely by "that shouldn't happen," "never seen that before," and "works on my machine"). I've worked in IT for 20 years so I'm familiar with the gap in understanding between technical personnel and users. They just look at things differently and often with different skill sets and perspectives. If ClearNav users were all connected online and ClearNav could push a new release unilaterally, different story.

If I were a ClearNav user, I'd be annoyed at the bug but happy there's a relatively easy workaround.

Chip Bearden
JB