Send them a very nicely worded short note saying just that. (Letter, not
e-mail)

Tell them you can understand the "upcharge" if the unit was three years old,
but you are inside 90 days (whatever) and would appreciate them "fixing" the
unit.

Grovel, grovel ...thank you. etc.

Keep your eye on the prize --- $190.00 staying in your pocket. You'll
probably have to ship them out on your nickel - maybe.

Oh, it might take a second, very nice note, to get past the first "no"
person.

You can do this!! Good luck.

--
Montblack


(Chris Grotewohl wrote)
What is everyones feeling about Bose charging 190.00 for the upgrade power
pack. They are replacing a poorly designed flaw. I have had mine for 3
months and feel this item should be taken care of for no charge... period,
especially after spending a grand on the things.