On Sat, 07 Feb 2004 07:24:25 -0500 Saryon wrote:

On Fri, 6 Feb 2004 19:07:34 -0800, "R.Hubbell"
wrote:


Of course, MBNA seems to have gone down hill, following the fine tendency
for any AOPA recommended service to be a good deal for nobody but AOPA.
They so screwed up my account and ****ed off both my mechanic and insurance
agent...that it was easier for me to just pay off the remainder of the loan than
to deal with the arrogant asshole there.


what other services have they screwed up?

One time I knew I was moving before the next bill print (I had just
received my bill and was moving the next week). I called them up and
gave them my new address. Called back 5 days later to make sure the
computer had my new address. Never got my next month's bill at either
my old address (had mail forwarded) or my new address. Called them up
and got mailing address and amount due - mailed it in, and the check
got cashed. Got the bill after that one, mailed to my old address and
now showing my account 30 days late. They also reported me late to
the credit bureaus and refused to fix it, even though it was clearly
their fault, and I had unequivocable proof that they had in fact been
paid, on time, even without a statement. I will never do business
with MBNA or get store financing through any company that uses them as
their lender.



Well this kind of stuff happens at all banks, sometimes it behooves
thme to be less than efficient. I have had banks play all kinds
of games. Often they attribute the problems do to just mistakes
on the part of their employees. It's amazing how the mistakes
always seem to go in their favor.


R. Hubbell