Tom Sixkiller wrote:
It used to be that they'd nickel and dime you; now they $10, $20, $50 you to
death.

Obviously, you have never dealt with IBM Global Services.
With them it is $10k-, $20k- and $50K-ing you to death. Even if your
contract states that certain services are included in what you are
already paying, they still find creative ways to tack on extra charges.
Things like higher sales taxes for the neighboring county instead of
your county; taxes on taxes; taxes on things that aren't taxed; charging
taxes on items the contract explicitly says taxes are included. If you
don't have a savy contract manager, they will screw you royally.

I always wondered why businesses that outsourced to them terminated the
contract at the first possible opportunity.