Every shop I ever worked in it was a firing offence (first offence, no
warnings) to do "government jobs" on company time. Even after hours, you
couldn't interfere with paying work, and use of more than incidental
materials or supplies was to be negotiated before the job started.

In my current service business employees are paid for time spent on
billable work done for customers, and approved overhead tasks. Admittedly,
they largely track and manage their own time, but we have been together for
a few years now (small company - six employees) and everybody knows that it
would show if they weren't hauling their own weight, or were "cooking" the
numbers. Whoever is managing them has to know what realistic times are for
the jobs they are doing.

Rob


Greg Esres wrote in
:

Anyone here familiar with how to manage a repair shop?

Our flight school has 20 aircraft and a hangar full of mechanics, but
nothing much seems to get fixed. Instead, you'll often find the
mechanics working on lawn mowers, boat motors, and painting minivans.

I'm wondering how more professional shops manage the time of the
employees, measuring their productivity and controlling costs.

Thanks.



--