Doug Vetter writes:

Kyler Laird wrote:
(We sent my wife's headset for an upgrade and they just managed
to turn it into crap.)

Mind being a little more specific?

They sound horrible in flight. She had complained about them but I pretty
much wrote it off to her being hypercritical. I got it in my face though
when I took off cross-country on my own and left my Bose headset behind to
be sent for the same upgrade. On the climb I immediately knew that her
headset was *not* working well. I was annoyed - almost to the point of
aborting the flight. (I was also annoyed at not having heat in the middle
of winter, and losing lubrication on one turbo system, so I ended up
turning around in Kansas.)

Are you saying the retrofit cables
are poorly designed or the upgrade actually damaged the headset (or both)?

We didn't get the recent upgrade that includes cables. This is the older
upgrade that included the fuzzy headband patch (which replaced the nearly
identical one I had sewn on to her band) and some driver "enhancement."

We've called Bose a few times about this and sent the headset to them a
couple times. The last time my wife spoke with a tech. he was *very*
condescending to her. (She has a fair bit of audio technology training
from her undergrad, so she's no slouch.) She identified the frequency
range of the new noise. He said that he personally tested them and did
not find any problem.

So...anyone thinking about buying a set? You're welcome to test fly mine...

$1000 down the drain.

--kyler