The free service tells me nothing about the price of their products. What
does it tell you?
They are still in business. Therefore they can afford the "free" service.
Therefore the cost of this "free" service is built into the price of the
headsets.
That makes them more expensive than they otherwise would be.
More expensive than if they simply made them right to begin with? Dunno.
That's their call.
My call is David Clark.
Jose
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