"Jay Honeck" wrote in message
news:XzVFc.23297$XM6.1268@attbi_s53...
!
(And, BTW: It's ALWAYS feasible to complain about lousy service... ;-)
--
As a former AOL user, I think complaining to them is about as effective as
complaining to eBay, or your elected representative, or the IRS.
None of them give a cr@p about what you think, especially the last two. And
as far as eBay goes, they are so well insulated you can't even find a phone
number to talk to a "live" person.
To AOL's credit- when I had a complaint, I was able to talk to someone, and
they listened. Weren't interested in doing anything though. BTW this was
also a SPAM related matter. Encouraging EVERYONE to stop using AOL is the
only solution. Unfortunately, I know a LOT of AOL users who are so computer
illiterate that they won't change 'cause they believe the whole darn
Internet starts and stops w/ AOL.
Gary 'need an AOL install CD?' Kasten
|