Apparently when you are the only provider of GPS data for the Garmin
GNS430, as Jeppesen is in the US, you can afford to have **** poor
after-business hours customer service.

Jeppesen does not offer telephone sales or customer support on weekends.
OK, fair enough since Jeppesen does have a web site where a customer can
place orders.

Whoops, their circa-1995 web site only allows first-time subscribers to
purchase a GPS database subscription because Jeppesen forces a USB card
adapter at an extra $150 into the cart, too. This cannot be removed
unless the entire subscription is removed. So much for reinstating my
subscription this weekend.

Companies a tenth of their size have better "e-tail" web sites than
Jeppesen does.

--
Peter