"Jay Honeck" wrote in message
news:cXZKd.37248$eT5.12945@attbi_s51...

What would your response be if I came to your hotel, stayed for 90
minutes, and wanted a prorated bill rate cause I didnt stay until the
next
morning's checkout (lets say say I just wanted to catch my soap opera or
something outrageous.. in your Memphis Belle Suite.

It sure sounds like this is what is happening in Reno, and charging $15 to
park for 90 minutes will quickly and efficiently drive all the Spam Can
drivers away.

Kind of reminds me of the "fire your worst customers" strategy (see
http://www.eweek.com/article2/0,1759,1423605,00.asp for a sample) that's
been getting out there in the past five years. It sounds good in principle
to quit serving markets that cost you 10% while only delivering 5% of
revenue. Sometimes it may even work. But businesses are like ecosystems- you
cut one part out and things you never thought about break, perhaps years
later.

-cwk.