To start, let me state that I find posts of this nature completely
unprofessional! If you have an issue with another company for infringement,
then take it up with them, not on here.
Let me share my experience with both of these vendors so the other side can
be heard.
When I purchased my glider I wrote both Richard (Craggy Aero) and Paul
(Cumulus Soaring) the exact same email seeking help. I do not know either of
them and have no other interest in them except as a prospective customer.
I included photos to assist them in deciding how best to solve my problems.
After researching the sites they both appeared to offer a solution to my
problem of hooking up an Ipaq to a B50/Volkslogger.
Cumulus's web site certainly sells one on how experienced and wonderful they
are (actually how wonderful he is), that's for sure. Craggy's web site just
offer the basic info and pricing with little sales pitch. Actually it's a
bit spartan.
I received a very fast and extensive reply from Craggy within a day. It
included many suggestions including an offer to prewire everything and ship
it to me within two days. I received prompt replies to further questions and
basically he put up with the newbie trying to find an economical solution.
(What this thread is really about)
On the other hand, I never heard back from Cumulus and sent a second email
asking for advise and finally received what I would call a "simple" reply;
"OK, here buy this!." The 'tone' of that email what not unlike his post here
attacking Richard. Nothing like I expected considering how the first page of
the website reads! I mean really, this guy is really into himself and it
shows!
While I decided to wait for the SSA convention and see these mounts and
cables in person (as well as meet the respective individuals), I did order
an upgrade for WinPilot from Richard and have received excellent support. I
also ordered a cable and it was not right and my return was treated very
promptly!
As I said, I find posts of this nature very unprofessional and for me shows
exactly what kind of businessman you are, notwithstanding how wonderful you
tell us you are!
"Paul Remde" wrote in message
news:4MbBb.477861$Fm2.467503@attbi_s04...
Richard,
The note below is my expression of frustration on a tired evening. Your
note below "asked for it".
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