Looks like it might not be just you.
I have a LS1F ,currently with 6000hrs, (max certified
life) i have been trying to find out if there will
be a extension up to 12000hrs along with other LS1
models,
I have contacted DG on several occasions for find out
timescale, but never had a answer...
Hopefully discussion on here might spur them into action
At 19:48 11 November 2004, James wrote:
I'm curious to know what sorts of experiences others
have had in
getting parts and service for their LS gliders since
DG has assumed
ownership.
I am trying to buy an LS-3-17 from a fellow pilot at
our field. The
airframe has 3000 hours, and therefore requires a major
inspection in
accordance with procedures specified by LS. Among
the squawks
identefied were brass spar bushings being out of tolerance,
and worn
needle bearings in the aileron and flap hinges. The
needle bearings
have been discontinued and DG recommends replacing
them with nylon
ones used on LS-8s.
DG has charged the inspector up to 100 euros per question
to clarify
the inspection procedure or to FAX needed diagrams
(the running total
is about 300 to 400 euros). The inspector is unable
to get DG to
respond to his parts order, but was able to get parts
for another LS-3
in September. He has enlisted the help of the US distributor
for DG
in the U.S. to get the bushings and bearings but the
distributor has
been met with no response as well. Even if the bushings
are not in
stock, the nylon bushings should be available from
the LS-8s.
Has anyone else been delayed in getting parts or a
response from DG
for their LS gliders? I have also not heard of other
glider mfg's
charging money to answer questions. This does not
seem to be a
customer friendly practice, especially in light of
DG's promises to
stand behind the LS line.
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