"Jim Fisher" wrote:
I consider it Digital Darwinism. Some folks just don't need to own a
computer.

Anybody who has ever worked in IT should recognize this story.

The help desk gets a call from somebody having trouble setting up their new
computer. The tech goes back and forth with the person, asking questions
like, "Can you read me exactly what it says on the screen now?" and getting
answers that can't possibly be correct.

After a half an hour of this, the tech says, "Sir, do you still have the
box the computer came in?". The hapless person on the phone admits that he
does. "OK, sir, what I want you to do is take the computer, put it back in
the box, and return it to the store you bought it from. You are obviously
too stupid to own a a computer".

That's the funny part. The sad part of it is that at least half of the
time, the problem is that the software that comes with these things is just
crap, and it's a miracle that most people can get it to work at all. I've
been doing network for the past 20 years. For the past 5 years, I've been
writing software to manage networks. Yet, for the past couple of weeks,
I've been fighting trying to get two off-the-shelf consumer devices talking
to each other over my home network. If I can't figure it out (armed with
packet sniffers, protocol debuggers, and a computer science degree), how
are Mr. and Mrs. J. Random Customer supposed to manage?