Michell Instruments would not honor their warranty on an instrument I
purchased. The gauge came from Chief and they gave me my money back with no
problems. Michell's warranty runs from the date of manufacture, not the date
of purchase and the only way to determine the manufactured date is to call
Mitchell with the serial no. An instrument could sit in a dealer's inventory
for one year and the buyer would get no warranty. My gauge was still in
warranty, but they would not fix it or refund the cost. They said they had
stopped making that model therefore they could not honor any warranty. I
talked to sales then the head honcho at Michell and got the same story from
both. Chief is fine to deal with ,but I'll never buy another Mitchell
product!


" jls" wrote in message
...
1. If you buy something defective from ACS, watch out. That 1-year
warranty on a Mitchell cylinder head temperature gauge is worthless as the
teats on a boar hog. Run-around time today: 45 minutes wasted. Their
customer service manager, Carolyn Lyon, in Atlanta will put you on hold
and
leave you there.

2. Their alternative trick is to send you to the manufacturer for
handling
the piece of junk you've paid good folding money for. But your purchase
contract is not with the manufacturer; it's with Aircraft Spruce.

3. Buyer bewa Mitchell cylinder head temperature gauge. I spent an
hour installing it to monitor one new Superior cylinder out of six and the
needle wouldn't even rise off the peg. And yes, I've installed these
before, quite a few of them. Some are good, some rotten. This one was
rotten.

4. Buyer bewa buying something like this from Spruce if it is
defective is like putting money down a rathole. They will squirm like
the
devil to get out of paying your money back.

5. If you're tempted to buy anything more complicated than nuts and
bolts
from Spruce, don't say you weren't warned when you get screwed.

And by the way, at our chapter breakfast last Saturday, our chapter news
editor, good friend, and A&P (who is building his 4th aircraft) announced
that he recently ordered 4130 steel plate (that's chrome molybdenum steel
alloy) from Aircraft Spruce as shown in their catalog, and instead
received
a crappy plate of soft carbon steel, with 60% of the bearing strength of
chromoly. So don't just take it from me these are shady characters.

Then another dissatisfied customer popped up at the table, then another
...






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