I've never had a problem getting through to tech support. Of course, I am
calling about my StreetPilot, but they don't know that when they answer.

Bob Gardner

"RNR" wrote in message
...
About one month ago, I emailed Garmin tech support about a problem
that I was having updating the operating software in my 196.
Fortunately, I also posted here and I received an immediate response
which solved my problem. My concern is that I never got any response
from Garmin. Is this typical? If so, I'd hate to have a serious
issue that rendered the unit useless. Doesn't exactly inspire
confidence.
Rich Russell