On Thu, 16 Jun 2005 14:34:36 GMT, Demonick
wrote:

I've been having Blackstone Labs ( http://www.blackstone-labs.com/ )
analyze my oil for about the past 4 years through about 12 oil changes. In
every case I had to contact them for the results. Although my email
address is on file and included with every oil sample, I still have to
contact them for the results. Almost every time after a month I email
their customer support and they say they just received the sample, then
sometimes a few days later I get the PDF analysis. Occasionally I have to
contact them again. The first week of May I sent a sample to them, then
contacted them last week about the analysis. They say they never received
the sample.

I am wondering if others have had these sorts of problems with this
company? What are the alternatives for oil analysis other pilots/mechanics
are using?

Thanks in advance,

Demonick
Seattle, WA

I've been using Blackstone since Howard Fenton retired and sold his
business to them.

I think over the years I've had perhaps one oil sample report that I've had
to call about -- other than that, no problems. And that one was early on,
and at a time when I was changing email addresses -- they had the wrong one
for me.


Ron (EPM) (N5843Q, Mooney M20E) (CP, ASEL, ASES, IA)