Deception? Did they say one thing, do another, and try to hide the facts?

Some companies ship free. Some add the amount they are charged, and some
figure the total cost, including packaging, labor, and paperwork. If a
company offers 'free' shipping and charges the same price for shipped
goods that it does for 'counter' customers, then the counter customers
are subsidizing the shipping. Also, the regional purchasers are
subsidizing shipping for the cross country customers...

I, and most people I know consider the delivered cost of the goods when
making decisions purchasing. Sure, Spruce is cheaper in Russia but
who wants to pay the freight?

-t


Kenny Danielson wrote:
On a recent shipment AS&S charged $55 for a shipment that should have cost
approx $31-35 according to UPS. AS&S can't explain the charges nor admit
they are wrong. I suppose they feel UPS is mistaken.

Anyone else experience this deception?


Kenny Danielson, Coeur d'Alene, Idaho