Richard: he tried that already (I know the poster, in fact he bought
the Ipaq from me). A number of people have had this problem with their
5500 series, apparently after bumping or dropping the unit, and it
looks like a pure hardware problem.

Gerard: you may want to read this thread too, especially the posts by
Michael Butler:

http://forums1.itrc.hp.com/service/f...hreadId=542329

There's a chance -- a small one, but a chance -- that I bought a
warranty with that unit when I got it at CompUSA last year. I'll check
it out tonight and get back to you.

-ted