FedEx Ground has a new delivery policy here in Huntsville Alabama. If
you live outside of the city, which I do by 1 mile, then they will not
deliver until they have nearly a full load coming that way.

The last FedEx ground package required 11 days to get to me. Their
web page says six days max. The internet said it supposedly rode
around on the truck for five days because there was no one here to
receive it which was total bull crap. I finally got on the phone and
they said they would deliver the next day. It did not show up the
next day so I got on the phone again and did not take their promise to
deliver the next day for an answer. After being on the phone for 15
minutes the package was located at the local fright office where it
had been for 5 days. I drove over there and picked it up.

I got the real story from a UPS driver a few days later. It
seems that UPS tried to do the same bone headed thing a couple of
years ago with the result that they lost customers and stopped that
policy. Now it is FedEx's turn to learn.

John

On Fri, 15 Aug 2003 19:39:52 -0700, Jim Weir wrote:

For medium weight (1-4 pounds) parcels, FedEx ground is eating the competition
alive. We are gearing up to ship this way.

Jim


(Paul Lee)
shared these priceless pearls of wisdom:

-Note: USPS priority is really fast and cheap for
-small items. But some companies will not ship via
-USPS. Many of them insist on shipping by UPS with
-no other choices.

Jim Weir (A&P/IA, CFI, & other good alphabet soup)
VP Eng RST Pres. Cyberchapter EAA Tech. Counselor
http://www.rst-engr.com