"Ron Natalie" wrote in message
m...

I don't care if they stock the unit or not. They should have indicated
at the time
they purchased it whether they did or not. If they said: this gets drop
shipped
from JPI and it's typically three weeks or something along those lines,
that
would have been fine. Otherwise, one assumes that the normal UPS delays
are all that apply. Sending a statement three weeks after the fact isn't
quite the pinnacle of customer service.

Obviously it's not typically three weeks. However, given what you posted
below pointing to the true source of your beef, which appears to be with me
and not AS&S, I think I'll just ignore this crap.

Customers not only have a right to know it's the DAMN law with regard to
mailorder
to get the word out in 30 days. Spruce clearly met the bare minimum of
what was
required of them.

No they didn't. The bare minimum is four weeks.

Again you continuallly display your arrogant ignorance and blind defense
of
those who have allowed you to smooze with them that blinds you to thinking
that they could do any wrong.

Get a life, Natalie. You still don't have a f*cking clue. I've never
"smoozed" with Jim Irwin. I've exchanged email with him, I've only met him
at his booth's in OSH and SNF and that's it. Ask him or anyone who works for
his company and see what they tell you.

Your continual defense of scoundrels like Bede and Campbell is telling.

Oh, so _this_ is what it's about. Again? Boring.

I have been the principal of my business fror
15 years now, and if we treated customers the way Spruce has treated me
consistantly, we'd have been out of business years ago.

Apparently you're not being entirely truthful, since AS&S is still in
business and growing.