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Old October 5th 06, 06:39 PM posted to rec.aviation.piloting
Robert M. Gary
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Posts: 2,767
Default shame on garmin??


houstondan wrote:
called garnin and get this: they never even asked my serial number or
any purchase info. just what address do we send the replacement
antenna. they absolutely knew they shipped junk and never told me.
NOT ONE WORD FROM THEM TILL I CALLED.


I wish more companies had such great service. They know they had a
problem and offered to send a replacement (at their cost) to anyone who
called. They didn't even hassle you by making you prove you had the
unit and reporting your serial number. Great service!

-Robert