On 5 Oct 2006 10:04:34 -0700, "houstondan"
wrote in . com:

called garnin and get this: they never even asked my serial number or
any purchase info. just what address do we send the replacement
antenna. they absolutely knew they shipped junk and never told me.
NOT ONE WORD FROM THEM TILL I CALLED.

Had you filled out the customer registration card and sent it to
Garmin?