"Steven P. McNicoll" wrote in message
k.net...
I had a microphone fail on a DC headset that was five years out of
warranty. I shipped it off to them with a letter asking for an estimate
of the repair cost before they took any action. They didn't respond to
the letter, I got the headset back about a week later. They had replaced
the microphone as well as the ear pads (which I hadn't mentioned and
didn't think needed replacement) and shipped it back to me, no charge.
I've heard many similar stories from other pilots about David Clark, I
can't recall hearing any about any other headset manufacturer.


That may show that they take care of their customers but I don't find that
to be a convincing argument to pay their price. The basic conclusion is that
they over price their headsets so that they can extend warranty repairs. I'd
rather pay a little less for the headset than pay for your repairs.

I've had a Sigtronics passive for about 10 years and never had to have
anything replaced. I keep waiting for it to break so that I can replace it
with an ANR.
-------------------------------
Travis
Lake N3094P
PWK