"Peter R." wrote in message
...
Called Lockheed Martin FSS this AM for my flight briefing. Spent 20
minutes
in the "we are experiencing high call volume" queue waiting for a live
briefer to take my call.

Call them and complain. At least they'll take complaints.


When one finally did, he was servicing my upstate NY state flight from
Phoenix, Az. Nice enough briefer but so much for the local knowledge.

Yeah, when I was in Montrose, the nearest briefer was 90 ,iles away across a
mountain range.

We should have one in every town like when the phone operator was in every
town and she could even recommend a good restuarant.


Wasn't there a promise by Lockheed Martin that wait times would be one
minute
or less?

Yes. Was your last call the rule, or an exception.

In the four years I have been commuting by aircraft the longest I
previously waited for a Buffalo FSS briefer was five minutes.

Just wait until volume doubles and triples over the next few years - you
might have to wait that long EVERY time.

--
Matt Barrow
Performace Homes, LLC.
Colorado Springs, CO