Twenty minutes in the queue awaiting the new and improved FSS
On Apr 30, 8:48 am, "Peter R." wrote:
Called Lockheed Martin FSS this AM for my flight briefing. Spent 20 minutes
in the "we are experiencing high call volume" queue waiting for a live
briefer to take my call.
When one finally did, he was servicing my upstate NY state flight from
Phoenix, Az. Nice enough briefer but so much for the local knowledge.
Wasn't there a promise by Lockheed Martin that wait times would be one minute
or less? In the four years I have been commuting by aircraft the longest I
previously waited for a Buffalo FSS briefer was five minutes.
--
Peter
Yea, same thing happened to me. I had to call FSS to get the new
clearance delivery phone number (its an odd day I can't depart VFR),
then after getting the number, found out my clearance was lost and I
had to call FSS back to refile. Total time on the phone almost an
hour, sitting in an idle plane just trying to get a void time!!!
BTW: The "funniest" part of the situation: as soon as I took off
departure told me there were two IFRs on file for me, did I want the
original or the one I just got a void time for!!
-Robert
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