First of all, I don't think I suggested anything that drastic and not much
different than some of the other posts. Why jump all over me?

I merely suggested a well rounded approach that keeps your costs low. You
already suggested doing the CD in place of the printed manual. No problem.
You now obviously have the electronic files that can be easily uploaded to
the web. Minimial cost. I think you can get by without any printed manauls
but if someone insists, charge them.

There are many companies that provide the web hosted manauls only. CDs or
printed copies have to be ordered and sometimes for a fee.

Sounds like good customer service and a good business model to me. And yes,
I have but I'm not claiming to be an expert so it's irrelevant. Just hit the
delete key.

--
-------------------------------
Travis
Lake N3094P
PWK
"RST Engineering" wrote in message
...
SHUUURE Travis.

Ever run a company? Every put a product out? If so, I'll take advice
from you.

Produce the CD. Produce the printed manual. Produce the website
download. You want to calculate the cost of the stuff you recommend? More
than the cost of producing the print manual to start with.

Jim

--
"If you think you can, or think you can't, you're right."
--Henry Ford


"Travis Marlatte" wrote in message
. net...
Full range of offering: Website download (historical and latest) plus a
CD with the product plus an offer of a printed manual for a fee.

Some people prefer to download rather than loading a CD. Plus, when I
reload my computer or buy a new one, I can never find the CD. It's gotta
be on the website.

They can print it themselves (on the office color laser jet for no fee).

For those that are less comfortable, they can order the printed copy from
you.

--
-------------------------------
Travis
Lake N3094P
PWK
"RST Engineering" wrote in message
...
We've been absorbing costs for about five years and just can't afford to
do it any longer. Two choices. Increase price or decrease costs.

For those that require a manual in the airplane, it is cheaper for you
to print it out on your inkjet than for us to use a copy service.

Jim

--
"If you think you can, or think you can't, you're right."
--Henry Ford


"Gig 601XL Builder" wrDOTgiaconaATsuddenlink.net wrote in message
...

RST Engineering wrote:

What aviation electronic product has a 10-20% bump in the cost of the
product because they have a manual?