Sent them a headset with problems including the covering peeling off
the earmuffs. Got it back in 3 weeks with a new volume control
complete with the phone connect and cords, new coverings for the mike,
muffs and the head band. All NO CHARGE.
Customer service the way I like to see it. cheers for Lightspeed
Rocky

I've had good service from Lightspeed too, but for over $500, the
reliability and durability of my Lightspeeds has been disappointing. Mine
have been back to the shop about every 2 years since I bought 'em 7 years
ago. I fly about 70 hrs/yr... In comparison, if my car had critical
problems every 140 hours of use, it would be in the shop every couple of
months.

Wow...do you have the ANR set? I'm a pro pilot and fly between 80-100
hrs a month. I've got Telex ANR and am not particularly impressed but
not impressed with BOSE ANR either. Have Sigtronics and Lightspeed
(each in the $150 range), Telex in the $500 range, and Plantronics
with custom ear pieces at about $200. I'm still trying to find the one
that is the most comfortable and does the job with clarity.

Lightspeed Zulu...definitely the best clarity, music and comfort equal to
Bose.

Kobra