Another good reason to not use ACS. This is the second time Mr Irwin
has posted personal information to this Newsgroup. The guy is a moron.

Jerry

im Irwin wrote:
Sorry to post on this news group, I need to get an email to Larry
Smith, yet the email address below for him is not working. Thank you
for your understanding..

To:
To: Larry Smith

Dear Larry,

We have been forwarded an email from the rec.aviation.homebuilt
(google groups) regarding a battery you tried to order earlier this
week. Our sales rep in GA has already emailed our office manager
yesterday giving us a "heads up" to expect your email.

When you provided the credit card number, our computer system
determined that this same card had been used by a different customer
in a previous order. It gave the name of that order as Warren
Hunnicut, although you said the name on the card was Rosalie McIntosh.
In situation where names do not match we ask the customer for the
billing address of the credit card to verify that it is the owner who
is using it. I do understand that you would not have the address if
you were using someone else's credit card, but requesting this
information is the only way we can insure that a credit card us not
used with out the cardholders authorization.

Please accept my apologies for the inconvenience this caused. I am
sorry that you decided to order with a different supplier, as we do
appreciate your calling Aircraft Spruce. It the sales rep would have
had the opportunity to bring this to the manger for approval to ship,
we would have done so immediately. We appreciate your business and
hope that we have the opportunity to serve you in the future.

Regards,

Jim Irwin
President, Aircraft Spruce


On Wed, 08 Oct 2003 16:59:36 GMT, "Kyle Boatright"

wrote:


"Larry Smith" wrote in message
...

Jim, you and your company were quite courteous on a prop bolt exchange, so

I

was gonna order some more mdse. And still hope to, even after this.

This

morning I tried to order a Concorde battery for a friend's 172, and the
snappy lady in Griffin rejected the card, for curious reasons.

After a call to Desser (Memphis) the order is complete and the battery

said

to be on its way. Same card too. There's only 20k in that account.

That

ought to cover a $100 battery.

What's your credit card number and expiration date? I'll check into it.

KB