"Mike Noel" wrote in message
...

Flying on Saturday, my 496 wasn't displaying any weather information. I
understand others had the same problem over the weekend. Anyone know
what
happened and how it will be fixed?


See: http://www.pilotsofamerica.com/forum...ad.php?t=26496

Quote:

From the chief engineer at XM:

I have been talking/emailing a lot of you regarding the 396/496
problems-- thanks to all for both your time and patience. I regret that I
haven't been able to fix everything. For now, I don't have any answers,
just questions that some of you might be able to help with.

I would appreciate it if anyone can DISPROVE any of the following:

1) The only units affected are Garmin

2) Specifically, only the Garmin "hockey puck" units are affected (i.e,
396/496--- what does the 696 have?)

3) A refresh (refresh.xmradio.com) fixes things EXCEPT for people who DO
NOT subscribe to the audio channels.

4) For those who subscribe to weather ONLY (no audio), neither a refresh or
activate/deactivate works, all you see is a blank audio screen and/or
"waiting for data" in the subscription level box.

5) The problems first started occurring New Year's Day.

How you can further help: I am trying to pinpoint the start time of the
"anomaly". Please let me know (offlist is fine) when your box last worked
and when you first noticed it not working. Paul Safran says his worked
until 5pm-ish New Years Day. Anyone have their box crap out earlier?
Anybody have their box crap out mid-flight? And by "crap out"
I don't mean you lost winds aloft for a couple hours, or the METARs went
missing, etc.---these are Garmin bugs I already know about---I mean the
problems where you are not geting WX data AT ALL, possibly accompanied by a
funky subscription level message.

Also, if anyone has a 396/496 that has NOT been affected, please let me
know the software version number if you can (displays lower right corner on
startup).

Wish I had better information. All I can say is the certified units and
most (maybe all, hard to prove a negative) non-Garmin units are fine.
Otherwise, the XM system is fine; the XMWX system is fine. So far, this
appears to be related to Garmin 396/496 software only.

End Quote



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