John,
Many thanks for that information! So DG might have set their service
contract up like a "book of the month" club, whereby you have to
specifically cancel to get out of future years of service contracts?
How sneaky can they get? There's absolutely no mention of that in the
documents I have from DG! I think I'll send them both an e-mail and a
letter cancelling the contract for next year, and see if they honor my
request.
I must say that while I have gotten the new maintenance manual, parts,
and drawings from DG, I'm not happy with their "service". It's a long
story, but the gist is that DG claims that since the landing gear fork
movement measurements in my LS8 meet their specifications, the reason
my gear collapsed after hitting a bump in a cornfield (after 50 foot
of ground roll, as proven by a picture) was due to the gear handle
being unlocked. Not likely unless I unlocked the gear lever with my
teeth, since both hands and both feet were fairly busy at the time
with other activities.
-John
On Oct 21, 11:57 am, johngalloway wrote:
On Oct 21, 1:44 pm, jcarlyle wrote:
DG has another distasteful business practice that isn't well known,
yet. If you sign up for the service contract, they will automatically
(without even asking you in advance) charge your credit card for
subsequent years. Guess how I know?
-John
...and being a "recurrent payment" from a credit card you cannot stop
it without their agreement. Even if you cancel your card it will
find its way to a new one of the same type. This was discussed on
U.R.A.S a year or so ago. I have been caught by this in another
context. Now I never ever set up any recurring payment from a credit
or debit card for anything. Many companies do not tell you that you
are setting one up when you start e.g. a subscription.
http://www.moneysavingexpert.com/ban...rring-payments
John Galloway