On Apr 4, 3:29*pm, Tony wrote:
My experience with Costello has been different from yours.

Everyone I've ever spoken to at Costello has been way more than friendly
and service oriented. I used to speak with Sue Fassett nearly every
year. Has she left Costello? Sue was always great to deal with. First
time I met her in person, at an SSA convention, she saw my name badge
and said something like "Oh, you're Wallace, you fly a Libelle". I am
sure my local car insurance agent wouldn't remember what car I drive. An
example of the service I have received from Costello: I went to a
contest once without my insurance papers. Called Costello on a Saturday
not only did I get an actual person on the phone, they faxed my proof of
insurance to the contest site. They seemed happy to do it and were not
short or rude with me. I count that as good service.

I have had glider insurance with other companies in the past. Costello
has been as cheap or cheaper for me over the long term and they didn't
come up with strange rules like "We won't insure any glider pilot over
age 60" like I ran into with one company.

yes I talked to Sue yesterday. She was very friendly as we worked out what insurance I need for this season.

Ll Johns ok for singles but issue with twins.