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Old November 27th 12, 05:08 PM posted to rec.aviation.soaring
Richard[_9_]
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Default Poor service and bad attitude from LXNAV

On Tuesday, November 27, 2012 8:10:04 AM UTC-8, Tim Taylor wrote:
In response to a request for a wiring diagram for a cable for the LXNAV V7 to the Oudie to build cables that connect to my panel (pass through connector on the panel), I got a very poor response and no help (see below) from LXNAV. I have never seen a supplier in the soaring field in twenty-five years provide such poor service and display such a negative attitude. Thankfully, Richard at Craggy Aero provided the diagram that indeed shows that the wiring is not standard and would not be obvious from reading the LXNAV manual. I hope this was a bad day at LXNAV and not indicitive of their customer service overall. __________________________________________________ ______ Hello, All necessary is described in V7 Manual. If you are not an expert and do not understand pin descriptions, please do not try to make your own cables as you will make more damage than profit. Best Regards, Uros Krasovic Uroš Krašovic www.lxnav.com LXNAV d.o.o. Kidričeva 24a 3000 Celje Tel. +38659233400


Tim,

IMHO LX NAV provides the best support and supplies the best products in the soaring industry. I can't begin to tell you how many Oudies have been bricked and how much troubleshooting time spent by customers making their own cables, even with the print I provided you. The cable sells for $34 at Craggy Aero. Unless your time is worth little or nothing why take the risk..

Richard
www.craggyaero.com