Thanks! I'll give that a try.

Glad I hadn't sent this first. I did as you suggested, selected, "I
cannot claim a flight", and this is the instant response from the website:

Please ask somebody else with more experience (a competitor with smiley
may be able to help you)

Now /_THAT's_/ customer service!

So I tried again stating that I don't remember my login details. We'll
see what comes of that...


Dan

On 4/22/2016 1:39 AM, wrote:

You can click on "Service" and then at the bottom of the page, fill out the support request form. The support guys will be able to help you.

--
Dan, 5J