On Sunday, April 30, 2017 at 2:43:57 AM UTC-4, wrote:
Well, I gave it about 10 minutes, so I'll confirm I have the B-files and give it another shot. The "screen of death" looks like a gray hash is spread all over the screen. It's not just a blank screen as though the unit has no power.
What's the process for contacting Nadler? If I have no luck I may need to as well.

Yep - that's what my screen looked like, too and it took almost 30 minutes to recover. It has been working very well ever since. My crash was caused by an impatient friend who wanted to update the unit but ripped the USB stick out about half way through the process.

Go to http://www.nadler.com/sn10/SN10_Resource_Index.html

Dave's email address is at the very bottom in the left corner.

Good luck,

Uli
'AS'