Markus Graeber wrote:
Condor uses Share*It for payment processing and electronic delivery.
Share*It's payment processing servers are actually in Germany since
this is a German based company and they seem to have problems at times
with their system rejecting international transactions even when your
bank says that they didn't block anything or never even received a
transaction request.

I didn't have any problems purchasing Condor but when I got a new
license key for SeeYou (Naviter uses Share*It as well) I had all kinds
of problems with my (US) credit card being denied even after I called
my bank to make sure that they didn't block the transaction for
whatever security reason. I eventually managed to get the payment
through using a different (US) card from a different bank.

Try a different card and have a word with your bank to make sure that
they didn't block it because of a German IP address requesting the
transaction. It can get pretty frustrating if you are trying to do a
simple and fully legitimate $50 transaction and end up fighting global
fraud protection routines on several levels...

Markus

I'm in South Africa. Regularly transact this way - my card provider knows this.

As Shawn surmised it is the card company's fraud protection/money laundering bit
that is not working. It demands a CSP registration - both on cards that have
active CSP, and one that does not - links through to the local bank to activate
CSP, and then it dies.

It appears to be a Mastercard+ShareIt thing, they are not registered CSP
protected vendors, but either their payment gateway, or the local bank is
demanding it. Had no problem a couple of months back when I upgraded See you,
but things might have changed.

Will test with another international provider. Any excuse to buy more toys.