Thread: Launch Order
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Old May 31st 11, 04:23 PM posted to rec.aviation.soaring
bildan
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Default Launch Order

On May 31, 6:32*am, Walt Connelly Walt.Connelly.
wrote:

The simple start queue idea is a good one but remember, the commercial
operator is trying to maximize the school rental/training/ride revenue
producing function and still satisfy the private owners.


Walt Connelly


Absolutely true - but there's a business concept called "enlightened
self-interest". It's been my experience those commercial operations
who try to make rigid schedules work are less successful than those
who simply try to do as much flying as possible every day.

That not to say some schedule finessing isn't a good idea. By
launching glider rides and training flights into mid-day turbulence,
the commercial operator risks "bad press" as customers relate their
unpleasant experience to friends, family and associates. A major
source of new business is word of mouth advertising but it cuts both
ways.

As a one-time instructor/ride pilot, I've seen it happen many times.
The happiest first-time customers were those who got the early and
late flights. If the flying day had been expanded an hour or so, a
mid-day launch window could have been assigned to private owners at
essentially no cost while improving customer relations.

Happy private owners will send their friends family and associates to
the commercial operator for still more word of mouth advertising.

Bill Daniels