First the problems with the DG-300 spars, and now the DG-505
paperwork. In both cases DG apparently feel that they are absolved
of any responsibility to their customers--and have little concern
for future sales, apparently.

Fine airplanes, as a rule: damn poor attitude, though.

Have DG never heard of customer support after the sale? There must
be people here in the US who would be willing to help US owners of
both types sort through these problems with minimal cost and
frustration, if DG would be willing to do their part to coordinate.

Expecting customers to ship a glider back to Europe at the owner's
expense to solve factory production or government paperwork
problems, is not a foundation on which to build trust. Perhaps
they should remember that designing good aircraft is only one part
of the business.

The FAA have their own problems, of course. How nice it would be
if DG could show it is on a higher plane.


Jack