On Oct 17, 10:56*pm, Jack wrote:
First the problems with the DG-300 spars, and now the DG-505
paperwork. In both cases DG apparently feel that they are absolved
of any responsibility to their customers--and have little concern
for future sales, apparently.

Fine airplanes, as a rule: damn poor attitude, though.

Have DG never heard of customer support after the sale? There must
be people here in the US who would be willing to help US owners of
both types sort through these problems with minimal cost and
frustration, if DG would be willing to do their part to coordinate.

Expecting customers to ship a glider back to Europe at the owner's
expense to solve factory production or government paperwork
problems, is not a foundation on which to build trust. Perhaps
they should remember that designing good aircraft is only one part
of the business.

The FAA have their own problems, of course. How nice it would be
if DG could show it is on a higher plane.

Jack

After sale? DG did not make a sale here. From what I can see based on
the registration date of this glider this was likely sold by a US
Dealer of AMS Flight. DG was not involved. If the USA Dealer or AMS
Flight stated the aircraft was type certificated in the USA they
should fix the issue. Maybe the AMS dealer was sloppy or unaware of an
issue (but they ought to still help fix it), maybe he thought it would
be registered as experimntal. First question again is does the glider
need to be type certificated or will experimental do. It looks like it
is registered to two individual owners, if it's just for private
flying then stop all the hassle now and go experimental.

If the problem was the glider needed a real live German certificate of
airworthiness at time of import then it may well be that DG cannot
just go and retroactively do paperwork to fix this. Maybe time to get
am aviation lawyer involved. Of course if it turns out that DG can do
something and is just sitting on their hands it's a different matter,
but until somebody knows for sure...


Darryl