So I ask AGAIN, what is it? I don't claim to know everything like you
always do. No matter what topic comes up, you seem to know all about it
and expect everyone else to know it and won't answer specific questions
asked of you. This is the closest thing I found for a job description
(and don't bother giving me the "it ain't the same thing as an IT
SERVICE Manager" -- at the site I looked at, I didn't see IT Service
Magaer -- http://www.salary.com/ ):

Information Technology Manager
Manages the information technology department in accordance with
organizational policies and goals. Ensures proper functioning of
company's information processing system and makes upgrades as necessary.
Helps business operations utilize information systems to improve
efficiency. Keeps computer equipment, hardware, and software updated to
meet organizational needs. Follows appropriate programming procedures.
Requires a bachelor's degree and at least 5 years of experience in the
field or in a related area. Familiar with a variety of the field's
concepts, practices, and procedures. Relies on extensive experience and
judgment to plan and accomplish goals. Performs a variety of tasks. May
lead and direct the work of others. A wide degree of creativity and
latitude is expected. Typically reports to top management.

I figure you can't answer the questions because you really don't know
what you're talking about. All you keep doing is telling people to grow
up and get a clue. So, I'll give you a grown up answer. Stick your
****ty attitude up your ass. I'm done being patient with you. Civility
doesn't work with you so in this one case, I'll stoop down to your level.

Scott



Juan Jimenez wrote:
"Scott" wrote in message
.. .

Why get a refund? I want to work with the equipment, not sit on my ass
and boss others around and take all the glory for their fine work...I
guess I got an extra dose of humility when they were handing it out.

Scott


You'll figure it out when you grow up. IT Service Management is not about
bossing anyone around.