On Thursday, February 16, 2017 at 12:16:13 PM UTC-5, JS wrote:
On Thursday, February 16, 2017 at 8:55:03 AM UTC-8, Dan wrote:
I found my original Delorme inReach manual and tried the Delorme Technical Support phone number.It worked!
Technical support said I needed a software update.
He had me hold the X button and the down arrow at the same time for 1 minute.
After that I hit then power button and it came back to life.

The Tech guy said that for now they can still use the direct Delorme number but eventually Garmin will take over completely.....

OK, now got to put my subscription back online.

Dan

You lucky *******!
Mine powered up for the available update, but no InReach found by the Sync software. Screen was dark at that point.
Used the soft reset: X and down buttons for 30 seconds. Nothing.
There's another level of soft reset: Plug in the charger, X and down for 30 seconds. I own a brick.
Did get through to Garmin support easily though.
It's $150 for a replacement.
Jim

Might be handy to post the Delorme Technical Support phone number for the next one, who doesn't have her/his manual handy.